Terms and Conditions
These Terms and Conditions govern the use of the services and website of E.U.T.Y Lanka (Pvt) Ltd. By using our website or purchasing from us, you agree to these terms in full.
1. Company Overview
E.U.T.Y Lanka (Pvt) Ltd. is a leading Sri Lankan business engaged in the supply of spices, herbs, tea, coffee, essential oils, traditional items, cosmetics, and herbal plants. We serve local and international clients with a focus on quality, tradition, and customer satisfaction.
2. Use of the Website
By using our website or services, you agree to:
- Provide accurate and complete information
- Not misuse or interfere with the functionality of the website
- Not attempt unauthorized access to our servers or accounts
3. Products and Services
Product availability, pricing, and descriptions are subject to change without notice. We reserve the right to cancel or refuse any order if necessary.
4. Payments and Orders
All payments must be completed before shipment. We accept secure payments through trusted platforms. You are responsible for providing accurate billing and delivery information.
5. Shipping and Delivery
We ship locally and internationally. Shipping times and costs vary depending on the destination. E.U.T.Y Lanka is not responsible for delays caused by courier services or customs processes.
6. Returns and Refunds
Please refer to our return and refund policy [Insert link if available]. Eligible products may be returned within a specific timeframe under certain conditions.
7. Intellectual Property
All content on our website including text, images, logos, and branding is owned by E.U.T.Y Lanka or its licensors. Unauthorized use is strictly prohibited.
8. Limitation of Liability
We are not liable for indirect or incidental damages resulting from the use of our products or website. Our liability is limited to the amount paid for the purchased product.
9. Governing Law
These Terms shall be governed by the laws of Sri Lanka. Any disputes shall be handled by the courts in Colombo or Kelaniya, Sri Lanka.
10. Contact Us
If you have questions regarding these Terms or our services, please contact:
📧 Email: eutylanka@gmail.com
📞 Phone: +94 740 664 386
📍 Address: 331/1 Singharamulla, Kelaniya, Sri Lanka